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Shipping policy

Pick Up at Shop Location

You can order online although you will pick it up from the shop. By doing this, you can enjoy the features at our website such as loyalty program and discounts. You can also avoid any sold out situations. Please select the date and time you would like to pick up the products.

We use Embargo App for Krakow deliveries. You can get discounted products and actual stocks by gaining cashback with each purchase.

Here is the link for Embargo Application

Embargo App Android:

https://play.google.com/store/apps/details?id=com.embargoapp.app&hl=pl&pli=1

Embargo App AppleStore:

https://apps.apple.com/pl/app/embargo-loyalty-rewards/id1205758388

If you don’t like Embargo App or you need specific delivery in Krakow, please write us and we will do our best to make your delivery with our resources; biuro@pistachiobox.pl

You can add Subject of email as “Krakow Delivery” for quick respond.

Our termin for shipping is 3 working days. This is for planning our production and sending you the most fresh products. That means you should receive your order latest on the 4th business day. However, it doesn’t mean you receive 4 days old products. We always send the goods which are baked just the same as shipping. Do you need delivery on a specific date? Don’t worry! You just add a note at checkout and we do everything to make sure you receive on time. The delivery time may change due to the high demand for our items. If you have any questions about your delivery, please contact us at biuro@pistachiobox.pl. Make sure all shipping information is correct. In case of incorrect or missing information, we may contact you to update the shipping information.